Center Staff User Alert Messages

The following tables details the alert message, the system event that initiates the alert, and who receives the alert. A Yes indicates the role receives the alert and a No indicates the role does not receive the alert. 

Center staff alert messages table showing each alert, the system event that triggers it, and whether CRM and HWR receive the alert. Yes means the role receives the alert; No means the role does not receive the alert. Cells containing Yes are visually highlighted, but the status is also provided as text.

Center Alert Messages
Alert System Event CRM HWR
Case Assigned to Center OAM assigns case to center Yes Yes
Health Review Completed HWR completes the health review (Clear for Enrollment) Yes No
Recommendation for Denial Approved RD approves denial recommendation Yes No
Recommendation for Denial Rejected RD rejects denial recommendation Yes No

Updated

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