Overview

A case is created in Gateway after an applicant creates and completes their Profile in Portal. At that point, you can edit the applicant’s data as needed in Gateway. The Edit Application feature helps Admissions staff collect any missing information and ensure a complete application by providing a guided experience in Gateway that matches the Portal application. Admissions staff are prompted to enter data based on conditional fields, ensuring completeness and accuracy. Follow the steps below to edit an applicant’s case in MyJobCorps Gateway.

Edit an Application

1. Navigate to the application tab in the case you need to edit.
   Reminder: When viewing the application, required fields with missing data are clearly marked with a “Required” placeholder, while optional fields are marked with a “-“placeholder.

2. Select the Edit Application button.
3. In the popup, edit the applicant's information as needed. 

4. Select Save and Exit to save your changes in Gateway. 

   The updated application information will not display in Portal.

Update SSN/TIN

If during application processing the provided SSN/TIN needs to be updated or corrected, follow the steps below.

Important: Updating an applicant’s SSN/TIN will automatically reset their Readmissions Check, Eligibility Criteria 4 and the Background Check.  

1. Select the Actions menu
2. Select Update SSN/TIN
3. In the pop-up, review the provided document, indicated document types, and verified SSN/TIN
4. Make necessary update to the indicated document type (i.e. SSN, TIN, or neither).
5. Re-type the SSN/TIN to update and overwrite the verified number
6. Select Save to apply the update

Case History will display a logged event when the SSN/TIN is updated. 

Updated August 19, 2026 18:33