Edit an Application

Overview

A case is created in Gateway after an applicant creates and completes their Profile in Portal. At that point, you can edit the applicant’s data as needed in Gateway. The Edit Application feature helps Admissions staff collect any missing information and ensure a complete application by providing a guided experience in Gateway that matches the Portal application. Admissions staff are prompted to enter data based on conditional fields, ensuring completeness and accuracy. Follow the steps below to edit an applicant’s case in MyJobCorps Gateway.

Edit an Application

  1. Navigate to the application tab in the case you need to edit.
    Reminder: When viewing the application, required fields with missing data are clearly marked with a “Required” placeholder, while optional fields are marked with a “-“placeholder.
Application tab showing Verification completed
Figure 1: Application tab showing Profile
  1. Select the Edit Application button.
  2. In the popup, edit the applicant's information as needed. 
Edit an Application showing Account Information
Figure 2: Edit Application popup

  1. Select Save and Exit to save your changes in Gateway. 

    The updated application information will not display in Portal.

Updated

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