An applicant was withdrawn or marked inactive after a background check was requested, and now wants to reapply. Will I need to request a new background check?

Yes, Admissions staff will need to request a new background check for applicants whose case was withdrawn or marked inactive. Withdrawn or inactive cases will not proceed through the background check process. 

To continue processing, Admissions staff should reactivate the case by going to the Actions menu in Gateway and selecting Reopen Case. Next, Admissions staff will then need to request a new background check from Eligibility criterion 4.  

Updated

Was this article helpful?

1 out of 1 found this helpful

Have more questions? Submit a request