This guide covers alert messages for Health and Wellness Reviewers and Center Records Managers. Alert notifications are delivered according to MyJobCorps Gateway user role and system event.
This user guide is for the following MyJobCorps user roles: Health and Wellness Reviewer (HWR), Center Records Manager (CRM)
Refer to the Manage Alerts user guide for more details on using the Alerts tab in Gateway.
Center Staff Alert Messages
The following table details the alert message, the system event that initiates the alert, how the alert is received, and who receives the alert. A Yes indicates the user role receives the alert, and a No indicates the user role does not receive the alert.
Refer to the Manage Alerts user guide for more details on the Alerts tab in Gateway.
| Notification | System Event | Channel | CRM | HWR |
|---|---|---|---|---|
| APPLICANT FILE REVIEW | ||||
| Case Assigned to Center | OAM assigns the case to a center | Alert + Email | Yes | Yes |
| Health Review Completed / Cleared for Enrollment | HWR clears the applicant for enrollment | Alert | Yes | No |
| REGIONAL REVIEW | ||||
| Recommendation for Denial Approved | RD approves the denial recommendation | Alert | Yes | Yes |
| Recommendation for Denial Rejected | RD rejects the denial recommendation | Alert | Yes | Yes |
| Action Required: Case Returned to Center by Regional Office | RDC, RHS, or RD returns the case to the center | Alert | No | Yes |
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