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Background Check FAQs
Handling Background Check Corrections
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My applicant turned 25 years old while waiting for their application and background check to be processed. Will their application still be considered?
An applicant was withdrawn or marked inactive after a background check was requested, and now wants to reapply. Will I need to request a new background check?
I want to pull a list of applicants with pending background checks. How do I find that list?
My applicant has an expired or canceled background check result. How do I request a new background check?
Why can’t I request a background check for an applicant?
Why was the background check rejected due to “SSN Already Exists”?