How do I refresh the signature date on agreements for applications that are approaching or are over 180 days old?

You can easily update the signature date digitally by unlocking the application in portal. Before you unlock their application, confirm your applicant is able to log into their account.  

  1. From an applicant's case, select the Actions menu.
  2. Select Unlock for edits on Applicant Portal from the drop down.
  3. Select Yes to confirm.

When your applicant submits or resubmits their application in Portal, the system automatically updates the agreement signature dates.  

 

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