This guide outlines Gateway alerts for Regional Directors, Regional Disability Coordinators, and Regional Health Specialists. Alert notifications are delivered according to MyJobCorps Gateway user role and system event.
This user guide is for the following MyJobCorps user roles: Regional Director (RD), Regional Disability Coordinator (RDC), Regional Health Specialist (RHS)
Refer to the Manage Alerts user guide for more details on using the Alerts tab in Gateway.
Regional Staff Alert Messages
The following table details the alert message, the system event that initiates the alert, how the alert is received, and who receives the alert. A Yes indicates the user role receives the alert, and a No indicates the user role does not receive the alert.
| Notification | System Event | Channel | RD | RDC | RHS |
|---|---|---|---|---|---|
| ADMISSIONS PROCESS | |||||
| Action Required: Readmit Waiver Requested | OAM concurs with the waiver request | Alert + Email | Yes | No | No |
| Readmit Waiver Queue Reminder (Every 3 Days) | Case remains in the RD waiver queue | Yes | No | No | |
| REGIONAL REVIEW | |||||
| Action Required: Conduct Initial Regional Health Assessment | HWR requests regional review for a denial recommendation | Alert + Email | No | Yes | No |
| Action Required: Conduct Regional Health Assessment | RDC assigns an RHS to the case | Alert + Email | No | No | Yes |
| Action Required: Recommendation for Denial Decision | RHS or RDC completes their review | Alert + Email | Yes | No | No |
| Action Required: Case Returned by Regional Director | RD returns the case to the RDC | Alert + Email | No | Yes | No |
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