This user guide is for the following MyJobCorps user role: Admissions Representative (AR), OA Manager (OAM)

Overview

When an applicant is assigned to the selected Job Corps center, you can monitor the case's status as it progresses through the Applicant File Review (AFR) process in Gateway. 

Monitor a Case during Applicant File Review (AFR)

While the case is pending applicant file review through their arrival at center, monitor the applicant's status from the case. You will receive status updates until the applicant arrives at the center. 

Easily view status by checking the following:

• Applicant Case: Monitor the case's progress from the applicant’s case using the Wellness tab, the Enrollment tab, and the Summary tab.

  •  Summary tab: A yellow banner across the top of the page will display the case status from the Center Information System (CIS). Select the Refresh Center Status button to check for real-time updates. 

    

  • Wellness and Enrollment tabs: Use the dynamic tracker at the top of the Wellness and Enrollment tabs to track where the case is in the AFR process. It displays what step the case is in and the date each action has been completed.
• Reporting: Run the Pending Arrival Report to review Center Status and if a pending arrival date has been provided.
• Search: Use the Search view to monitor the Workflow Milestone and Center status
  • Filter the Workflow Milestone to Center Assigned. Review the Center Status column.

Cases Returned to Admissions

If the center returns the case to Admissions, you will receive an Alert in Gateway and a new entry in the Communications Log entry will be created detailing the provided reason for the return. 

1. Navigate to the case by selecting it from the Returned by Center tab at the top of your Home view.
2. Review the center provided reason for the return in the Communications Log. 
3. Make the necessary revisions, such as uploading new supporting documents.
4. Resubmit the case through the QA Review process.
5. After completion, reassign the case to the center (or to another agreed upon center if selected during revisions.) Only new documents will be sent E-Folder for center review.

Recommendations for Denial

If the center recommends denial, the case will route to the Regional Disability Coordinator (RDC) to initiate the Regional Review process. Only the Regional Director (RD) can approve or reject the Recommendation for Denial.

• If the Regional Director approves the recommendation for denial, the case is placed in "Rejected by Region" status and closed in MyJobCorps. The Regional Director will send the Denial Letter to the applicant. No action is required by Admissions in MyJobCorps.  
• If the Regional Director rejects the recommendation for denial, the case is returned to the center and placed in "Pending Center Review" status. The center will proceed with enrollment. No action is needed by Admissions. 

Updated August 21, 2026 17:50