This user guide is for the following MyJobCorps user roles: Admissions Representative (AR), OA Manager (OAM)

Overview

Before you can request a background check, an applicant’s identity and the provided application information must be verified. This step ensures the accuracy of the application and reduce delays in eligibility processing, including receiving background check results. You can quickly identify applications requiring verification by checking the Application Verified column, visible on the Home and Search views. 

 The Verify Application checklist automatically checks off items as they are completed, which includes:

• Interest has been confirmed
• All required fields in the application are complete
• All Agreements are signed (this includes parent/guardian signatures for minors)
• SSN/TIN has been verified

Review Application

Review and validate the information provided under the Application tab. Check to ensure all required fields have been completed and are accurate. The checklist will guide you through what actions are still required before you can verify the application and will automatically update as steps are completed. 

Select the tool tip to learn more about the item that needs to be completed and refer to the Edit Application guide for more information on updating application information in Gateway. 

Verify Social Security Number (SSN)/Temporary Identification Number (TIN)

Admissions staff must ensure the SSN provided by the applicant matches their uploaded proof of SSN.

1.  Select the Actions menu

2. Select Verify SSN/TIN 
    

   

    

3. In the pop-up, review the document. Enter the applicant’s SSN/TIN exactly as it appears on the document provided. 

4. 

• If the SSN matches, select Save to verify the SSN.  
   

  

• If the SSN doesn’t match, Admissions staff can override it from the pop-up. This will update the SSN provided by the applicant in the Application. (If the update is required after the application has already been verified, refer to the Update SSN/TIN section).
   

  

The Verify Application checklist will show this action as completed and Case History will log an event. 

Verify Application

Once the verify checklist is complete, you will be able to complete verification.

1. Select the checkbox confirming you’ve reviewed the application, and it is both complete and accurate.
2. Select the blue Verify button.

After verifying the application:

• The gray box on the right side of the Application tab will disappear.
• The Application Information tile on the Summary screen will update to “Complete” 
• The workflow milestone will update to “Application Verified”.
• You will be able to run the Readmissions Check and request a background check. 

Update SSN/TIN

If during application processing the provided SSN/TIN needs to be updated or corrected, follow the steps below.

Important: Updating an applicant’s SSN/TIN will automatically reset their Readmissions Check, Eligibility Criteria 4 and the Background Check.  

1. Select the Actions menu
2. Select Update SSN/TIN

3. In the pop-up, review the provided document, indicated document types, and verified SSN/TIN

   

4. Make necessary update to the indicated document type (i.e. SSN, TIN, or neither).
5. Re-type the SSN/TIN to update and overwrite the verified number
6. Select Save to apply the update

Case History will display a logged event when the SSN/TIN is updated. 

Updated August 20, 2026 15:45