Verify Application

This user guide is for the following MyJobCorps user roles: Admissions Representative (AR), OA Manager (OAM)

Overview

Before you can request a background check, an application information must be verified. This step ensures the accuracy of the application and reduce delays in eligibility processing, including background check results. You can quickly identify applications requiring verification by checking the Application Verified column, visible on the Home and Search views. 

Review Application

Review and validate the information provided under the Application tab. Check to ensure all required fields have been completed and are accurate. The checklist will guide you through what actions are still required before you can verify the application and will automatically update as steps are completed. 
 

Select the tool tip to learn more about the item that needs to be completed and refer to the Edit Application guide for more information on updating application information in Gateway. 

Application tab showing verification checklist
Figure 1: Application tab

 

Verify Social Security Number

Admissions staff must ensure the SSN provided by the applicant matches their uploaded proof of SSN.

Note: This step does not apply to applicants who use a TIN.

  1. On the Documents tab, navigate to the uploaded proof of SSN document.
  2. Re-enter the applicant’s SSN exactly as it appears on the document.
  • If the SSN matches, accept the document to verify the SSN.  
  • If the SSN doesn’t match, Admissions staff can override it from the screen. This will update the SSN provided by the applicant in the Application. 
Verify SSN step in Gateway Document Center
Figure 2: SSN Verification

Verify Application

Once the verify checklist is complete, you will be able to complete verification.

  1. Select the checkbox confirming you’ve reviewed the application, and it is both complete and accurate.
  2. Select the blue Verify button.
Application tab showing Verification completed
Figure 3: Verify the application

After verifying the application:

  • The gray box on the right side of the Application tab will disappear.
  • The Application Information tile on the Summary screen will update to “Complete” and “Application Verified”.
  • A green check mark will display in the Application Verified column on the Home and Search views.
  • You will be able to request a background check. 
Gateway Home view showing My Applicants table
Figure 4: My Applicants table on the Home view

 

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