When a file is returned to Admissions in MyJobCorps Gateway, the return reason is recorded in the Communications Log and is also shown on the Actions panel of the AFR pages.
If no reason appears, the file was most likely returned through CIS rather than MyJobCorps Gateway. All returns to Admissions should be completed in MyJobCorps Gateway so the reason is captured and visible to Admissions staff.
If you believe a case was returned in Gateway and the reason is still not showing, please submit a Help Desk ticket.
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