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Applicant File Review (AFR) FAQs

Frequently asked questions about AFR from training, office hours, and support requests.

  • I'm going to be out of office and need someone to fill in for AFR. How do I request a back-up user for my role?
  • Why is the right side of the Wellness tab or Enrollment tab grayed out?
  • The 653 doesn't show any details about the applicant. Does this mean they didn't complete it?
  • How do Qualified Health Professionals (QHPs) review applicant files that are initiated in Gateway?
  • Do I still need to complete and maintain a center Applicant File Review Tracking log and a Wellness Tracking Log?
  • If the Health and Wellness Reviewer submits an applicant file for Regional Review in Gateway, do they also need to flag the file for Regional Review in CIS?