Mark your calendars! A series of impactful upgrades in MyJobCorps will go live on August 18th.
Driven by your feedback and evolving business needs, these enhancements are designed to streamline the admissions and enrollment process and help you work more efficiently and confidently. Stay tuned for additional updates and be sure to register for training to get the most out of these new features!
Sign Up for Training Today!
Live training will be available on August 13, from 1:00 – 1:45 PM ET for participants who register.
Upcoming System Features
Outreach and Admissions
Obtaining Parent/Guardian Digital Signatures is part of the Automated Workflow
Agreements requiring parent or guardian signature will be automated in Portal and routed directly to the identified signatory using AdobeSign. When a minor applicant submits an application, they can designate a parent or guardian and automatically trigger a digital signature request with the required agreements. Admission Staff can access the signed documents in the Document Center and use the Actions menu to update the designated signatory.
A shiny, new Background Check page
You’ll see a new standalone Background Check page, which makes it easier for you to manage every step of the background check process. With a streamlined layout, you can quickly view the status of the prerequisite checklist items before submitting background check requests, resubmissions, and corrections in one convenient location.
The background check page displays historical background check records, giving you greater visibility when handling applicants that were reassigned to you from another center, reapplying, or undergoing readmissions. Designed to simplify your workflow and improve efficiency, the enhanced Background Check page helps you manage background check activities faster and with fewer steps.
Verifying and Updating SSNs/TINs just got easier
The Actions menu will now include options to verify and update an applicant’s SSN or TIN from anywhere in a case instead of navigating to the Document Center to perform these actions and editing within the Application page. The verification and update SSN/TIN page displays the applicant’s uploaded document, which is now limited to social security card or W-2 as acceptable proof in MyJobCorps Portal so you are verifying information from the intended document. If or when the SSN/TIN is updated, you must re-run the readmissions and re-submit the background check request (required) on the new Background Check page.
Improved Communications when Applications go Inactive or Withdrawn
Applicants will receive notifications in the Portal and by email whenever their application is withdrawn or becomes inactive.
New Proof of Identity Category in the Document Center
You’ll soon see documents that previously fell into the Proof of Age and Proof of Residency category in a new consolidated category titled Proof of Identity. The consolidated category provides a view of all the associated identity documents in one area, streamlining your eligibility verification reviews for criterions 1, 2, and 3[SB2.1].
Center Enrollments
AFR Tracking Log is No Longer Manual
An automated AFR Tracking Log will be available on the Reporting page which is automatically prefilled with the required Job Corps reporting data. The report will display the cases undergoing center-based AFR review and enable real-time monitoring of case progress which is exportable to excel.
Continued AFR Enhancements
With center assignments and enrollments in full swing for Applicant File Review, you’ll see enhanced improvements in Gateway, including:
- Health and Wellness Reviewers will see disability documents on the Wellness tab to assist in their reviews. They’ll also have access to a new Pending Arrival report view that includes new filters so they can customize the report.
- OA Managers will be able to reassign a returned case to a different center, which will automatically reset the AFR workflow.
- Regional Office staff will see a new Return to Coordinator action on the Regional Decision screen, improving the health review process.
- Regional Health Specialists will be able to reassign a case to another RHS instead of relying on the Regional Disability Coordinator to perform this action.
User Experience Improvements for all Users
Improvements to your Home View, Document Center, and Reports
You'll notice some improvements in your Home view, Communications Log, and Document Center that will make navigation more intuitive and improve overall usability. We've also enhanced your reports by adding new filter options, giving you greater flexibility to customize reports and focus on the information that matters most.
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